1. Contract Lifecycle Management
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  3. Approvals
Feature · Approvals

Approvals

Keep each assigned decision tied to its contract and rationale.

OverviewApproval inbox
Contract Lifecycle Management · Approvals

Approval inbox

Approval conditions

New
ContractSequenceApproverApprover roleStatusSla hours
CNT-9087490LegalPending12
CNT-4856860Sales managerPending12
CNT-4126830VP salesPending15
CNT-8853990CFOPending4
CNT-5928360CEOPending3
6 of 6 records
CNT-90874Approval steps · AS-92626
Legal
Sequence90
StatusPending
Sla hours12
Example screen with sample data

What you can do

Route a decision to a named person

An approval chain describes the intended route for a contract type and value band. Each agreement can refer to a chain, while its approval steps record the people who must decide on that agreement. A step has a sequence, an approver role, a named team member, a status and a service target in hours. The deciding person can record the date and rationale with an approved or rejected outcome.

Contract Manager should check that the route matches the agreement before moving it to pending approval. The contract may be an MSA with a large value or a narrower NDA. The chain’s contract type and value range provide context for the selection. Once the steps are present, the manager can see which named approver is next and which decisions are already recorded.

How the work is organized

  • Route definition. Approval chains carry code, name, applicable type, value bounds and the intended approval roles.
  • Individual steps. Each step points to one contract and one approver, with a sequence and decision state.
  • Decision evidence. Decision date and rationale stay with the step so later reviewers can see the actual judgment.

A pending step calls for a human decision. A not started step is a later part of the route. Approved, rejected and skipped have different meanings and should remain distinguishable in the contract record. The manager should not infer approval from the fact that a route exists or from a contract status alone.

What to agree during setup

Decide who maintains approval chains, which roles apply to each contract type and value band, and how to handle a missing or unavailable approver. Agree whether a skipped step needs a reason, how a rejection returns the contract to review, and who is allowed to set the parent contract to approved after required steps are complete. Keep team member roles and active status current so the selected approver can be identified.

Check the handoff on an actual case

A Contract Manager prepares a high value service order and selects an applicable chain. The ordered steps name Legal Counsel and CFO as approvers. Counsel reviews the redlines and records an approved decision with a rationale and date. The CFO sees the pending step, checks contract value and term, then records the financial decision. The Contract Manager checks both decisions before changing the parent agreement from pending approval to approved. If the CFO rejects, the record keeps the rejection and its reason for the next revision.

What your team sees

  • Approval inbox — Find pending decisions assigned to approvers.
  • Approval decisions — Review completed or skipped steps with dates and reasons.

Follow the work through

Read approval and execution for the decision and signature handoff, or return to redline resolution when wording needs another pass.

What it keeps track of

Data model
Approval chains
Reusable approval chain definitions by contract type and value band.
Approval steps
Instantiated approval routing on a contract, one row per approver, with recorded decisions.
Contracts
The contract record itself: terms, value, dates and lifecycle status.
Team members
Internal contract team members who own, approve and sign contracts.

Who uses it

Permissions
Legal Counsel
, Sales Manager, VP Sales, CFO, CEO, Procurement, Contract Manager and Admin.
The named approver decides; Contract Manager coordinates the route; Admin maintains reference data.

Set up Contract Lifecycle Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started