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- Courier & Parcel Management
- Process
- Accept a parcel scan
Accept a parcel scan
Validate a physical parcel event, review its frozen revision and accept the matching effects once.
Step by step
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Identify the event Dispatcher
Dispatcher links the tracking number to the correct load and operating organization. Preserve the provider's event identity through the agreed connection so a repeated delivery can be recognized before another acceptance is attempted.
- Resolve event identity and operating scope
- Updates Parcel scans, Loads, Operation receipts
-
Check the evidence Dispatcher
Validate the scan time, package weight and actual event type against the supporting physical evidence. Pickup, Sortation, Out For Delivery, Delivered and Exception describe parcel milestones; they do not replace the record's review status.
- Validate physical milestone details
- Updates Parcel scans, Record attachments
-
Submit the revision Dispatcher
Move prepared Draft evidence to Submitted and freeze the current revision. Keep attachments and provider references available so the supervisor can inspect the same event the dispatcher presented.
- Freeze Submitted evidence
- Updates Parcel scans, Operation receipts
-
Review parcel scan Transport Supervisor
Transport Supervisor independently approves, rejects or returns the submitted revision with a reason. Reject self-review and stale source revisions. Returned evidence follows the authorized correction path and requires a fresh submission.
- Record Approve, Reject or Return
- Updates Review decisions, Parcel scans, Team members
ApprovalA person approves before the work moves on. -
Accept the milestone Dispatcher
Dispatcher executes eligible approved scope. Record Completed only after the accepted effects persist and match the reviewed revision. Return the existing outcome when the same event or equivalent request is repeated.
- Persist accepted effects and their result
- Updates Parcel scans, Operation receipts
Who does what
Roles and permissions- Dispatcher
- , Transport Supervisor and Auditor.
Set up Courier & Parcel Management your way.
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