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  1. Credit Scoring Engine
  2. Process
  3. Provider follow-up
Process · Provider follow-up

Provider follow-up

Compare the provider instruction, confirmation evidence and obligation trail.

Step by step

  1. Provider instruction Operations Manager

    Operations Manager records the provider instruction reference on the authorized application.

    • Retain the authorized instruction reference
    • Updates Applications
  2. Provider confirmation Operations Manager

    Operations Manager compares the provider event with the case and its evidence before recording confirmation.

    • Compare event and case before confirmation
    • Updates Assessment evidence, Applications
  3. Repayment recording Operations Manager

    Operations Manager follows the linked obligation and any repayment receipt, using the provider reference and recorded effects to understand the result.

    • Compare receipt and allocation through the application
    • Updates Obligations, Repayments, Repayment allocations
Operations Manager
Follows the provider and obligation records.
Credit Reviewer
Checks disputed evidence; Auditor inspects the history.

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