1. Architecture Firms CRM
  2. Roles and permissions
Reference

Who can do what in Architecture Firms CRM

Separate client ownership, proposal preparation, independent review and practice administration.

How permissions work

Scope the practice

Map team members to the correct organization and user before assigning pursuits.

Separate preparation and review

Give the proposal coordinator submission work and the reviewer the independent decision.

Check the customer answer

The practice principal records Won or Lost after the client decides.

Who can do what

Permissions by role
RolePractice and accountsOpportunity pipelineDesign RFPsRelationship activitiesReviews and evidenceOperations overview
Business Development LeadEditEdit—EditViewView
Proposal CoordinatorViewViewEdit—Edit—
Practice Reviewer—ViewView—EditView
Practice PrincipalViewEdit—ViewViewView
AdminEditEdit——EditView

Each role in detail

Business Development Lead

Owns client relationships, fee pursuits and follow-up work.

Can

  • Manage Accounts, Opportunities, relationship activities
  • View design RF ps, review decisions, operation receipts

Starts on: Open pursuit pipeline

Proposal Coordinator

Prepares design RFP submissions and supporting pursuit files.

Can

  • Manage design RF ps, record attachments
  • View Accounts, Opportunities, review decisions

Starts on: Draft design RF ps

Practice Reviewer

Records independent decisions against a pursuit revision.

Can

  • Manage review decisions
  • View Opportunities, design RF ps, record attachments, operation receipts

Starts on: Draft design RF ps

Practice Principal

Reviews the pipeline and records customer outcomes.

Can

  • Manage Opportunities
  • View Accounts, design RF ps, relationship activities, review decisions, operation receipts

Starts on: Submitted design RF ps

Admin

Maintains firm, identity and access records.

Can

  • Manage Organizations, team members, Users
  • View Accounts, Opportunities, design RF ps, operation receipts

Set up Architecture Firms CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started