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Plan B2B CRM for your sales team: agree the process, configure the application and rehearse before launch.
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Start with Proto
Click Start now, then use Proto to configure B2B CRM for your business. Set up your workflows, import your data and invite your team.
Use the account model, sales stages, approvals and forecast pages to identify the team's requirements before configuring the application. The rollout rehearsal should follow a lead through acceptance, a quote through negotiation approval and a booking through Deal Desk validation, then compare the submitted forecast with those records.
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Talk about a rollout
If you are moving a sales organisation onto it, tell us about the team: how many reps and managers, the stage set you use today, the CRM you are leaving and the systems it has to connect to. Tell us which team should go first. We will come back with a phased plan and a scope.
Write to [email protected] -
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Bring your agent
Include the agent's work in the rollout scope. After configuration, give it a separate identity and rehearse its reads, drafts and approval handoffs. Account Executive accepts the qualified lead, Sales Manager approves negotiation, and Deal Desk validates the booking.
$ curl -fsSL https://www.erp.ai/skill.md | paste into your agentDownload agent
Who does what: the roles in a B2B sales organisation, the records each may change, the approvals each may give, and how an agent inherits the same limits.
ReportsReports and dashboardsThe numbers a sales organisation runs on, each with what it answers and who reads it, all drawn from the same deals, quotes, activities and forecasts the team works in.
Data modelData modelThe tables, their keys and how they relate, written for the consultant or IT team migrating from another CRM or connecting this one to marketing, billing or support.
IntegrationsIntegrationsWhat a B2B sales team connects to its CRM, and how each connection works here: mail and calendar, marketing automation, CPQ and billing, e-signature, support and product usage, data enrichment.
RolloutImplementationHow a sales team moves onto B2B CRM: mapping the sales process and the rules, configuring, migrating from the old CRM, rehearsing a real week, and going live by team.
APIAgent and APIHow an agent runs B2B CRM: identity, permissions, the calls it makes, and what it may not do without a person.
Modules
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Accounts
The company record everything else hangs off: hierarchy, sites, ownership by territory, the account team and the yearly plan for the accounts that matter most.
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Contacts
The people at each account: who they are, who they report to, the part they play in a purchase, and whether you may contact them.
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Pipeline
Leads in, opportunities through the stages, a next step with a date on every deal, and a history that shows how each one really moved.
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Quotes
Priced proposals built from a price book, versioned as the deal moves, and approved by the right person whenever a rep goes past their authority.
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Activities
Every call, meeting, email, demo, task and note, logged against the account and the deal, synced from mail and calendar, and rolled up into the fields managers sort on.
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Renewals
The contract a won deal becomes, the notice deadline and lead time on it, the renewal opportunity the system opens in time, and the expansion sold on top.
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Forecast
Forecast categories on every deal, a quota per rep per period, a weekly submission with commit and best case, and a manager review that is kept alongside it.