1. Law Firms CRM
  2. Process
  3. Engagement decision
Process · Engagement decision

Engagement decision

Take a prospective engagement through intake and a recorded outcome.

Step by step

  1. Account readiness App Administrator

    Confirm the prospective client and firm organization.

    • Confirm the prospective client and firm organization.
    • Updates Accounts, Organizations
  2. Opportunity opened Relationship Owner

    Assign the prospect and record New.

    • Assign the prospect and record New.
    • Updates Opportunities, Accounts
  3. Intake submitted Relationship Owner

    Move Draft to Submitted for a named conflict reviewer.

    • Move Draft to Submitted for a named conflict reviewer.
    • Updates Matter intakes, Opportunities
  4. Independent review Sales Manager

    Record Approve, Reject or Return for the opportunity revision.

    • Record Approve, Reject or Return for the opportunity revision.
    • Updates Review decisions, Opportunities
    ApprovalA person approves before the work moves on.
  5. Engagement decision Conflict Reviewer

    Approve or reject the intake; record the opportunity outcome separately.

    • Approve or reject the intake; record the opportunity outcome separately.
    • Updates Matter intakes, Opportunities
    ApprovalA person approves before the work moves on.
App Administrator
, Relationship Owner, Sales Manager, Conflict Reviewer.
Auditor
Can inspect the authorized history; App Administrator maintains the organization and team directory.

Set up Law Firms CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started