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- Law Firms CRM
- Process
- Engagement decision
Engagement decision
Take a prospective engagement through intake and a recorded outcome.
Step by step
-
Account readiness App Administrator
Confirm the prospective client and firm organization.
- Confirm the prospective client and firm organization.
- Updates Accounts, Organizations
-
Opportunity opened Relationship Owner
Assign the prospect and record New.
- Assign the prospect and record New.
- Updates Opportunities, Accounts
-
Intake submitted Relationship Owner
Move Draft to Submitted for a named conflict reviewer.
- Move Draft to Submitted for a named conflict reviewer.
- Updates Matter intakes, Opportunities
-
Independent review Sales Manager
Record Approve, Reject or Return for the opportunity revision.
- Record Approve, Reject or Return for the opportunity revision.
- Updates Review decisions, Opportunities
ApprovalA person approves before the work moves on. -
Engagement decision Conflict Reviewer
Approve or reject the intake; record the opportunity outcome separately.
- Approve or reject the intake; record the opportunity outcome separately.
- Updates Matter intakes, Opportunities
ApprovalA person approves before the work moves on.
Who does what
Roles and permissions- App Administrator
- , Relationship Owner, Sales Manager, Conflict Reviewer.
- Auditor
- Can inspect the authorized history; App Administrator maintains the organization and team directory.
Set up Law Firms CRM your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.