1. Real Estate CRM
  2. Process
  3. Qualify and record activity
Process · Qualify and record activity

Qualify and record activity

Qualify a new property opportunity from existing evidence and retain the customer conversation under its current revision.

Step by step

  1. Establish the relationship App Administrator or Relationship Owner

    App Administrator maintains the active account and brokerage membership. Relationship Owner selects the eligible party and prepares the New opportunity with expected close date and USD expected value.

    • Maintain account scope or prepare an assigned New opportunity
    • Updates Accounts, Organizations, Team members, Opportunities
  2. Record activity Relationship Owner

    Relationship Owner logs a Call, Meeting, Email or Task with a nonempty outcome through the guarded activity action. The activity receives the next line number and current opportunity revision.

    • Record a nonempty Outcome with line number and Revision
    • Updates Relationship activities, Opportunities
  3. Qualify opportunity Relationship Owner

    Relationship Owner requests qualification using existing evidence, the current revision and a stable operation identity. The action checks the caller, records the qualification activity and moves the opportunity from New to Qualified with a receipt.

    • New to Qualified with retained evidence and receipt
    • Updates Opportunities, Relationship activities, Operation receipts
  4. Prepare the next contact Relationship Owner

    Relationship Owner records the next activity under the same opportunity. Sales Manager can inspect its evidence before the later proposal or outcome review.

    • Keep the next activity under the same parent
    • Updates Relationship activities, Opportunities

Where it usually breaks

And how to keep it from happening.

  • Missing evidence. A stage change cannot replace the qualification evidence the action requires.
  • Old request. A request made before the opportunity changed must not overwrite the current revision.
  • Closed parent. The activity action refuses a Won or Lost opportunity and requires a nonempty outcome on an eligible open record.
Relationship Owner
, App Administrator, Sales Manager, Auditor

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