1. Real Estate CRM
  2. Roles and permissions
Reference

Who can do what in Real Estate CRM

Separate assigned relationship work, independent commercial review and brokerage setup.

How permissions work

Assigned preparation

Relationship Owner prepares opportunities, visits, activities and attachments within the authorized scope. Protected transitions use guarded actions with the expected revision.

Independent decisions

Sales Manager reads authorized records and decides eligible revisions through review actions. The role's table access remains read-only; approval authority does not grant general record editing.

Listing and account maintenance

App Administrator maintains organizations, memberships, accounts and properties. That responsibility does not supply operational approval authority.

Scoped investigation

Auditor reads authorized evidence and reports. Receipt investigation does not grant permission to run reconciliation or edit the commercial result.

Account access

Admin maintains platform users. A membership record and role scope must still be resolved before a person acts on an opportunity.

Viewing access

Sales Manager and Auditor can inspect the reservation schedule. Relationship Owner prepares the visit through its authorized path; direct property and reservation access follows the role's configured permissions.

Who can do what

Permissions by role
RoleAccounts and OwnershipProperty ListingsOpportunity PipelineActivities and EvidenceProperty VisitsProposal and Outcome ReviewCorrections and Reconciliation
AuditorViewViewViewViewViewViewView
Sales ManagerViewViewViewViewViewViewView
Relationship OwnerView—EditEditEditEditEdit
App AdministratorEditEditEditEdit—EditEdit
AdminEdit—ViewView—ViewView

Each role in detail

Auditor

Read authorized evidence and reports only.

Can

  • View Accounts, operation receipts, Opportunities, Organizations, Properties, property visits, record attachments, relationship activities, review decisions, team members, viewing reservations

Starts on: Visit Drafts

Sales Manager

Independently review eligible revisions and reconcile evidence through guarded actions.

Can

  • View Accounts, operation receipts, Opportunities, Organizations, Properties, property visits, record attachments, relationship activities, review decisions, team members, viewing reservations

Starts on: Visit Drafts

Relationship Owner

Prepare assigned operational records; guarded workflows own protected transitions.

Can

  • Manage Opportunities, property visits, record attachments, relationship activities
  • View Accounts, operation receipts, review decisions

Starts on: Visit Drafts

App Administrator

Maintain organizations, memberships, accounts and properties without operational approval authority.

Can

  • Manage Accounts, Organizations, Properties, team members

Starts on: Active Accounts

Admin

Maintain platform account access without inheriting commercial review authority.

Can

  • Manage Users
  • View Organizations, team members

Set up Real Estate CRM your way.

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