1. SaaS CRM
  2. Get Started
Get started

Get SaaS CRM running in four steps.

Configure a representative customer journey and rehearse its decisions before widening the rollout.

  1. Create your account

    Click Start now and create your ERP.AI account.

    Start now
  2. Download Proto

    Proto is the desktop app you use to set up SaaS CRM. It runs on macOS, Windows and Linux.

    Download Proto
  3. Make it yours

    Open SaaS CRM in Proto and adjust fields, steps, roles and approvals to match how your team works.

    Implementation plan
  4. Bring your data and team

    Import your records, then invite your team and assign their roles.

    See the roles

Create your account

Click Get started, then use Proto to configure CRM for SaaS for your business. Name the Relationship Owner who prepares customer work and the Sales Manager who can review it independently. Ask the App Administrator to confirm organization membership and the customer account used for the pilot.

Prepare the first operating cycle

Choose a sales opportunity with a clear discovery outcome and a renewal discussion with a known subscription identifier. Bring the customer account code, expected close date and evidence supporting the proposed scope. For the renewal review, agree the renewal date, monthly value and seat usage source before submitting the work.

Use implementation to establish the sequence. Configure any required billing or usage connections, then rehearse the activity and review handoffs with the people who will operate them.

Review before release

Check the successful opportunity and renewal paths alongside a rejected decision. Attempt self-approval and a stale-revision request. Repeat a command with the same operation key and confirm that the intended effect occurs only once. Inspect a pending result and its completion evidence before closing the work.

Have an Auditor trace the decision history using read-only access. Resolve unclear ownership or evidence before introducing the wider team. Keep the correction process available for actions whose result needs follow-up.

Set up SaaS CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started