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- Schools/Tutoring CRM
- Process
- Record and review a tutoring session
Record and review a tutoring session
The session process connects delivered or planned tutoring work to the opportunity that brought the school or family into the relationship. The Tutor prepares the record; the Session Reviewer makes an independent decision. The operation receipt gives Operations Coordinator an additional trail to inspect.
Step by step
-
Session drafted Tutor
The Tutor creates a Draft session on the opportunity and records its owner, tutor, date, reference, purpose and enrollment quantity.
- Connects session details to the deal
- Updates Tutoring sessions, Opportunities
-
Evidence attached Tutor
The Tutor links an appropriate note or document to the session so the reviewer can understand the case.
- Keeps supporting material with the case
- Updates Record attachments, Tutoring sessions
-
Session submitted Tutor
The Record Tutoring Session workflow moves the draft to Submitted for review.
- Moves Draft to Submitted
- Updates Tutoring sessions
-
Session approved Session Reviewer
The Session Reviewer checks the current revision and supporting material, records an independent decision and approves the session. The workflow moves it to Approved and writes an operation receipt.
- Records decision, Approved status and receipt
- Updates Tutoring sessions, Review decisions, Operation receipts
ApprovalA person approves before the work moves on. -
Evidence checked Operations Coordinator
Operations Coordinator compares the session, decision and receipt when a later question arises.
- Reconciles the related records
- Updates Tutoring sessions, Review decisions, Operation receipts
Who does what
Roles and permissions- Tutor
- Prepares and submits the record.
- Session Reviewer
- Approves it independently.
- Operations Coordinator
- Checks the linked evidence.
- Sales Lead
- Can trace the session to its opportunity.
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