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ERP.AI CRM

CRM

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Modules

Lead managementCapture enquiries, explain their scores and give each qualified prospect a clear owner and next step. Accounts & relationshipsKeep the people, conversations and commitments behind each customer relationship connected and properly scoped. Pipeline & forecastsKeep opportunity progress, committed forecasts and actual outcomes connected to the evidence behind each deal. Products & quotesBuild an offer with the right products, a defensible price and clear technical and commercial approvals.
Contracts & renewalsPreserve agreed terms, verify customer acceptance and manage the next contract term without losing the continuing business. Orders & receivablesTurn accepted commitments into evidenced fulfillment, accurate invoices and reconciled customer balances. Campaigns & outreachPlan audiences, review outreach and connect evidenced campaign responses to qualified opportunities. Commissions & sales operationsApply approved quotas and earning rules, explain each commission and separate statement review from actual payout.

CRM

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Processes

Lead to dealMove the right customer opportunity from qualification to an accepted agreement with clear commercial ownership. Quote to contractResolve configuration and pricing, review the agreement and verify the complete customer acceptance. Order to cashAllocate accepted commitments, verify billing eligibility and reconcile invoices, customer cash and credits.
Campaign to opportunityRelease reviewed outreach, route genuine responses and preserve the link from campaign activity to qualified pipeline. Forecast and commission closeFreeze the period's sales judgment, calculate eligible earnings and release independently reviewed commission payouts. Contract renewalCarry the continuing agreement into its next term with explicit pricing, notice and customer acceptance.

CRM

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Industries

Field sales teamsGive account teams the context and commercial controls to develop larger deals. Inside sales teamsHelp teams respond to incoming interest and keep follow-up focused.
Subscription businessesConnect new business, recurring commitments and renewals with clear commercial history. Complex product salesKeep product configuration, negotiated terms and delivery aligned.

CRM

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Reference

Roles and permissionsGive each team the access and authority its work needs. Reports and analyticsUnderstand your pipeline, customer growth and sales performance. Data modelInspect the customer, commercial and operating records behind the specification.
IntegrationsConnect customer channels and business services with clear evidence and ownership. ImplementationPlan the move around your sales process, customer data and commercial policies. AI assistants and APIHelp sales teams prepare, follow up and investigate exceptions.

CRM

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All systems
Modules
Lead managementCapture enquiries, explain their scores and give each qualified prospect a clear owner and next step.Accounts & relationshipsKeep the people, conversations and commitments behind each customer relationship connected and properly scoped.Pipeline & forecastsKeep opportunity progress, committed forecasts and actual outcomes connected to the evidence behind each deal.Products & quotesBuild an offer with the right products, a defensible price and clear technical and commercial approvals.Contracts & renewalsPreserve agreed terms, verify customer acceptance and manage the next contract term without losing the continuing business.Orders & receivablesTurn accepted commitments into evidenced fulfillment, accurate invoices and reconciled customer balances.Campaigns & outreachPlan audiences, review outreach and connect evidenced campaign responses to qualified opportunities.Commissions & sales operationsApply approved quotas and earning rules, explain each commission and separate statement review from actual payout.
Processes
Lead to dealMove the right customer opportunity from qualification to an accepted agreement with clear commercial ownership.Quote to contractResolve configuration and pricing, review the agreement and verify the complete customer acceptance.Order to cashAllocate accepted commitments, verify billing eligibility and reconcile invoices, customer cash and credits.Campaign to opportunityRelease reviewed outreach, route genuine responses and preserve the link from campaign activity to qualified pipeline.Forecast and commission closeFreeze the period's sales judgment, calculate eligible earnings and release independently reviewed commission payouts.Contract renewalCarry the continuing agreement into its next term with explicit pricing, notice and customer acceptance.
Industries
Field sales teamsGive account teams the context and commercial controls to develop larger deals.Inside sales teamsHelp teams respond to incoming interest and keep follow-up focused.Subscription businessesConnect new business, recurring commitments and renewals with clear commercial history.Complex product salesKeep product configuration, negotiated terms and delivery aligned.
Reference
Roles and permissionsGive each team the access and authority its work needs.Reports and analyticsUnderstand your pipeline, customer growth and sales performance.Data modelInspect the customer, commercial and operating records behind the specification.IntegrationsConnect customer channels and business services with clear evidence and ownership.ImplementationPlan the move around your sales process, customer data and commercial policies.AI assistants and APIHelp sales teams prepare, follow up and investigate exceptions.
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Explore CRM and plan the first release around your sales team.

Example workspace
My LeadsLeads
Younot Convertednot Disqualified
Lead NumberFirst NameLast NameCompanyScore
LDS-15712First 538Last 143CMP-55115
LDS-63177First 261Last 270CMP-91930
LDS-78047First 628Last 172CMP-62915
LDS-13278First 201Last 864CMP-76685
LDS-64693First 814Last 778CMP-71760
LDS-16131First 237Last 235CMP-34260
Lead management →
  • 1

    Start with Proto

    Click Start now, then use Proto to configure CRM for your business. Set up your workflows, import your data and invite your team.

    Review the lead, pipeline and customer workflows, then look at the quoting, renewal and sales operations capabilities your team needs.

    [Explore sample demonstrations](/crm/examples/) of an earlier, smaller CRM model, or use the current module pages to review the full scope.

    Start now
  • 2

    Plan your rollout

    Tell us about your teams, territories, entities and current sales tools. Include your product and contract model, commission plans and the finance, email or signature services that must connect. We can then agree the first release scope, migration plan and acceptance checks.

    Use the [planning brief builder](/crm/start/) to prepare a local brief for your team or client. The [planning resources](/crm/resources/) include discovery and handover worksheets. These steps prepare the project; they do not create a CRM workspace.

    Write to [email protected]
  • 3

    Choose an assistant's first task

    Start with a useful preparation task, such as summarizing account activity, drafting follow-ups or explaining a forecast change. During setup, verify the deployed actions and assign a restricted identity. Keep required human decisions in place and review machine usage against the pricing rules.

    $ curl -s erp.ai/skill.md | paste into your agent
    Download agent
RolesRoles and permissions

Give each team the access and authority its work needs.

ReportsReports and analytics

Understand your pipeline, customer growth and sales performance.

Data modelData model

Inspect the customer, commercial and operating records behind the specification.

IntegrationsIntegrations

Connect customer channels and business services with clear evidence and ownership.

RolloutImplementation

Plan the move around your sales process, customer data and commercial policies.

APIAI assistants and API

Help sales teams prepare, follow up and investigate exceptions.

Modules

  • Lead management
    Lead NumberFirst NameLast NameEmail

    Lead management

    Capture enquiries, explain their scores and give each qualified prospect a clear owner and next step.

  • Pending ActivitiesOpen
    TypeSubjectRelated ToDue Date
    Meeting

    Accounts & relationships

    Keep the people, conversations and commitments behind each customer relationship connected and properly scoped.

  • Pipeline & forecasts
    Opportunity NumberNameAccountStage

    Pipeline & forecasts

    Keep opportunity progress, committed forecasts and actual outcomes connected to the evidence behind each deal.

  • Pending Quote ApprovalsPendingApproval
    Quote NumberOpportunityTotal AmountCurrency

    Products & quotes

    Build an offer with the right products, a defensible price and clear technical and commercial approvals.

  • Contracts Up for RenewalUpcoming
    Renewal NumberContractAccountOwner

    Contracts & renewals

    Preserve agreed terms, verify customer acceptance and manage the next contract term without losing the continuing business.

  • Outstanding InvoicesSent
    Invoice NumberAccountTotal AmountAmount Paid

    Orders & receivables

    Turn accepted commitments into evidenced fulfillment, accurate invoices and reconciled customer balances.

  • My Campaigns
    Campaign CodeNameTypeStatus
    Event

    Campaigns & outreach

    Plan audiences, review outreach and connect evidenced campaign responses to qualified opportunities.

  • My Commission Statements
    Statement NumberPeriodCurrencyTotal Accrued

    Commissions & sales operations

    Apply approved quotas and earning rules, explain each commission and separate statement review from actual payout.

ERP•AI workspace

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