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Explore CRM and plan the first release around your sales team.
Example workspace
Lead management →
Younot Convertednot Disqualified
| Lead Number | First Name | Last Name | Company | Score |
|---|---|---|---|---|
| LDS-15712 | First 538 | Last 143 | CMP-551 | 15 |
| LDS-63177 | First 261 | Last 270 | CMP-919 | 30 |
| LDS-78047 | First 628 | Last 172 | CMP-629 | 15 |
| LDS-13278 | First 201 | Last 864 | CMP-766 | 85 |
| LDS-64693 | First 814 | Last 778 | CMP-717 | 60 |
| LDS-16131 | First 237 | Last 235 | CMP-342 | 60 |
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1
Start with Proto
Click Start now, then use Proto to configure CRM for your business. Set up your workflows, import your data and invite your team.
Review the lead, pipeline and customer workflows, then look at the quoting, renewal and sales operations capabilities your team needs.
[Explore sample demonstrations](/crm/examples/) of an earlier, smaller CRM model, or use the current module pages to review the full scope.
Start now -
2
Plan your rollout
Tell us about your teams, territories, entities and current sales tools. Include your product and contract model, commission plans and the finance, email or signature services that must connect. We can then agree the first release scope, migration plan and acceptance checks.
Use the [planning brief builder](/crm/start/) to prepare a local brief for your team or client. The [planning resources](/crm/resources/) include discovery and handover worksheets. These steps prepare the project; they do not create a CRM workspace.
Write to [email protected] -
3
Choose an assistant's first task
Start with a useful preparation task, such as summarizing account activity, drafting follow-ups or explaining a forecast change. During setup, verify the deployed actions and assign a restricted identity. Keep required human decisions in place and review machine usage against the pricing rules.
$ curl -s erp.ai/skill.md | paste into your agentDownload agent
Give each team the access and authority its work needs.
ReportsReports and analyticsUnderstand your pipeline, customer growth and sales performance.
Data modelData modelInspect the customer, commercial and operating records behind the specification.
IntegrationsIntegrationsConnect customer channels and business services with clear evidence and ownership.
RolloutImplementationPlan the move around your sales process, customer data and commercial policies.
APIAI assistants and APIHelp sales teams prepare, follow up and investigate exceptions.
Modules
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Lead management
Capture enquiries, explain their scores and give each qualified prospect a clear owner and next step.
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Accounts & relationships
Keep the people, conversations and commitments behind each customer relationship connected and properly scoped.
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Pipeline & forecasts
Keep opportunity progress, committed forecasts and actual outcomes connected to the evidence behind each deal.
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Products & quotes
Build an offer with the right products, a defensible price and clear technical and commercial approvals.
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Contracts & renewals
Preserve agreed terms, verify customer acceptance and manage the next contract term without losing the continuing business.
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Orders & receivables
Turn accepted commitments into evidenced fulfillment, accurate invoices and reconciled customer balances.
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Campaigns & outreach
Plan audiences, review outreach and connect evidenced campaign responses to qualified opportunities.
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Commissions & sales operations
Apply approved quotas and earning rules, explain each commission and separate statement review from actual payout.