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  1. CrossFit Box Management
  2. Questions before you choose
FAQ

Questions, answered

Answers about booking, service work and financial handoffs.

CrossFit Box Management

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure cross fit Box Management for your business. Pilot one resource, a representative booking interval, a service task and a charge with a confirmed receipt before expanding.

What does a booking contain?

A booking connects the member and session with start and end dates, places, daily rate and status. The team checks dates and capacity before confirmation.

How do staff see upcoming arrivals?

Confirmed Arrivals shows accepted bookings with the member, session and dates. Session Schedule puts accepted intervals beside the linked resource.

Can a resource be held for cleaning?

Yes. The session can be marked Cleaning while the linked task and inspection are completed. Property Manager returns it to Open after it is ready.

How are service tasks tracked?

A task identifies its type, due date, booking, session and person who records the work. The open list keeps unfinished work visible across shifts.

How are charges reviewed?

Finance Officer prepares a draft folio charge against a booking. Operations Reviewer examines eligible evidence before the amount is posted.

Does a pending payment count as collected money?

Finance Officer reconciles confirmed receipts with posted charges. Pending receipts remain separate until the payment source confirms them.

How do additional activities connect to a stay?

The desk records the additional outlet booking on the original booking. Its amount follows a separate draft and review path before posting.

Can we bring in existing records?

Prepare stable member, resource, booking and payment identifiers. Import a small operating period first and reconcile links and amounts before moving more history.

What drives the cost?

Ordinary manual work follows the platform pricing policy. Imports, integrations and agent work use credits; implementation is scoped separately. Review pricing for current terms.

Set up CrossFit Box Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started