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- CrossFit Box Management
- Who it's for
- Guest services and outlets
Guest services and outlets
An operator offering a reservable resource with additional guest services needs each extra activity attributed to the booking that received it. Front Desk Agent submits the additional activity and amount evidence, while Finance Officer prepares the financial record. Operations Reviewer examines eligible charge evidence before it becomes a posted amount. The booking link keeps the member, dates and session available during that review.
How CrossFit Box Management is set up for you
Additional bookings
Record the activity type, name, date and participants against the selected booking.
Amounts
Keep outlet amounts in draft until their evidence is reviewed.
Service requests
Link member service work to the current booking and session.
Account review
Compare charges and confirmed payments before the booking is completed.
An operator offering a reservable resource with additional guest services needs each extra activity attributed to the booking that received it. Front Desk Agent submits the additional activity and amount evidence, while Finance Officer prepares the financial record. Operations Reviewer examines eligible charge evidence before it becomes a posted amount. The booking link keeps the member, dates and session available during that review.
Start with one class of additional activity and a clear rule for who records it. Use a member who has a confirmed booking and capture an outlet activity on that booking. Front Desk Agent checks the linked reservation detail after saving. Front Desk Agent submits the amount against the same booking. Finance Officer prepares the draft and asks Operations Reviewer to inspect the evidence. The decision either permits the amount to be posted or leaves it to be resolved. Agree how the accepted amount appears in the member's final folio so it cannot be counted twice.
Include a service task in the rehearsal if the activity needs preparation or cleanup. The task should identify the same booking and session and remain visible until completed. Close the booking only after Finance Officer has considered the confirmed receipts and any outstanding account. This sequence gives staff a shared reference when a member questions an additional amount later.
[See outlet activity](/crossfit-box-management/modules/outlet-activity) and [charge review](/crossfit-box-management/processes/charges-to-completion).
Features to start with
Roles on the team
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
Set up CrossFit Box Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.