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  1. Cruise Line Management
  2. Process
  3. Charge review
Process · Charge review

Charge review

Finance Officer creates a folio or outlet charge as Draft against a reservation. The officer checks the service date or charge time, amount and source. Operations Reviewer reviews the evidence used for an eligible outcome. A Posted charge enters the stay balance; a Voided charge remains distinguishable.

Step by step

  1. Capture draft Finance Officer

    Finance Officer records the amount and reservation.

    • Record Draft cost
    • Updates Folio charges, Outlet charges
  2. Check source Finance Officer

    Finance Officer compares the charge with service evidence.

    • Confirm the linked stay and service
    • Updates Reservations, Excursion bookings
  3. Review charge Operations Reviewer

    Operations Reviewer authorizes the eligible outcome.

    • Decide the eligible outcome
    • Updates Folio charges, Outlet charges
    ApprovalA person approves before the work moves on.
  4. Post or void Finance Officer

    Finance Officer records Posted or Voided as appropriate.

    • Distinguish Posted from Voided
    • Updates Folio charges, Outlet charges
  5. Reconcile stay Finance Officer

    Finance Officer compares posted amounts with confirmed payments.

    • Compare confirmed receipts
    • Updates Payments, Reservations
Finance Officer
, Operations Reviewer, Property Manager.

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