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- Cruise Line Management
- Process
- Unit turnaround
Unit turnaround
The unit record carries its current state, while a service task carries the assigned work. After departure, the Property Manager changes the unit to Cleaning and assigns a Cleaning task tied to the unit and reservation. Front Desk Agent records the assignee’s progress and completion. The manager checks the result before changing the unit to Available.
Step by step
-
Close the stay Property Manager
Property Manager confirms the guest departure on Reservations.
- Mark checked out
- Updates Reservations
-
Hold the unit Property Manager
Property Manager changes the unit from Occupied to Cleaning.
- Mark Cleaning
- Updates Units
-
Assign cleaning Property Manager
Property Manager links a Cleaning task to the unit, reservation and person.
- Connect owner and due time
- Updates Service tasks, People
-
Complete work Front Desk Agent
Front Desk Agent records the task moving through Assigned, in progress and Completed.
- Record task completion
- Updates Service tasks
-
Review readiness Property Manager
Property Manager checks the completed work.
- Inspect completed work
- Updates Service tasks, Units
ApprovalA person approves before the work moves on. -
Release unit Property Manager
Property Manager changes the unit to Available.
- Mark Available
- Updates Units
Who does what
Roles and permissions- Property Manager
- , Front Desk Agent.
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