Where is response concentrated?
Compare open incidents by service, asset, priority and assigned person.
- Data Center Management
- Reports and operational decisions
Reports for the questions your team asks
Review incident load, planned work, rack power and event outcomes.
Overview×
Data Center Management · Overview
Data Center Management dashboard
This quarter
Changes in view
6Approved
3Implementing
3Scheduled start in 14 days
4Incidents by status
How far records got this quarter
| Stage | Reached | Step | |
|---|---|---|---|
| Open | 41 | ||
| Acknowledged | 29 | 71% | |
| Investigating | 17 | 59% | |
| Resolved | 10 | 59% |
Incidents by status
Sample counts per stage
Questions to answer
How long until acknowledgment?
Compare opening and acknowledgment dates for the cases with both recorded.
Which work is scheduled?
Read approved changes with their start and end dates and affected service.
From Changes and windows
What has actually finished?
Compare request due dates with recorded completion dates.
Where is power recorded?
Read power figures by rack code and linked asset.
Which incoming events need review?
Group receipts by provider and processing state.
More reports
Incident work by priority List
Count incidents by priority and status for each affected service.
Time to acknowledgment List
Compare incident opening and acknowledgment dates by service and assignee.
Open incident load Grouped
Group open and investigating incidents by service, asset and assigned person.
Change window review List
List approved and implementing changes with their scheduled start and end dates.
Request completion List
Compare requested, due and completed dates by service and request type.
Rack power register List
List recorded power by rack code, unit start and linked asset.
Cable work by incident Grouped
Group cable identities and ports under their linked incident.
Problem ownership List
Compare open, investigating and known-error problems by service and owner.
Inbound event outcomes List
Count integration receipts by provider and receipt status.
Set up Data Center Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.