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- Database Administration
- Frequently asked questions
Questions, answered
Practical answers about setup, review and day-to-day work.
Database Administration
9 questions
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How do I get started?
Click Get started, then use Proto to configure Database Administration for your business. Begin with a service, its host asset, a database instance and a recent backup run. Rehearse a review and an incident before expanding the scope.
How do we identify the database behind a backup?
Each backup run references a database instance. That instance references a host asset and an owner.
Does a completed run mean the restore was tested?
A run can be completed before it is verified. Check the restore-test evidence before recording its date; a completed run with that evidence moves to verified.
Who decides whether a change proceeds?
The Change Approver reviews the service, risk, planned window and rollback plan, then records approval or rejection.
How does a database incident reach an owner?
The incident records its service, asset and assigned person. The newly opened incident receives an acknowledgment time; the responder records authored updates as work proceeds.
Can a recurring issue stay visible after incident resolution?
A problem record can retain the statement, owner, root cause and investigation status under the affected service.
How do service requests move into work?
The Request Approver decides on submitted work. Approved requests can then move into progress and completion.
What is an integration receipt used for?
It records the provider, external event identity, receipt time, payload hash and processing outcome for reconciliation.
What should we prepare before connecting a monitoring source?
Confirm service names, host asset tags and the person who responds to incidents so incoming signals can be mapped to the right operational context.
Set up Database Administration your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.