Booking to shipment

Step by step

1. Place booking Customer

   Keep the customer order and delivery address together. Customer (external) reviews the relevant record and passes its reference to the next owner.

   • Keep the customer order and delivery address together
   • Updates Bookings, Booking resources, Addresses

2. Review payment and risk Customer Service Rep

   Inspect provider result and risk state. Customer Service Rep reviews the relevant record and passes its reference to the next owner.

   • Inspect provider result and risk state
   • Updates Payment evidence, Bookings

3. Ship booking Warehouse Operator

   Follow stock and parcel progress. Warehouse Operator reviews the relevant record and passes its reference to the next owner.

   • Follow stock and parcel progress
   • Updates Inventory, Order shipments, Bookings

4. Handle delivery and service Customer Service Rep

   Record delivery and customer follow-up. Customer Service Rep reviews the relevant record and passes its reference to the next owner.

   • Record delivery and customer follow-up
   • Updates Order shipments, Operation receipts

Customer

(external), Customer Service Rep, Warehouse Operator, Merchant Owner.

Each person works within the configured role permissions and passes the original record reference to the next owner.