1. DevOps Dashboard
  2. Data model
Reference

The tables behind DevOps Dashboard

DevOps Dashboard ships with 53 tables, grouped here by the feature that uses them. Every record your team works with lives in one of them, and you can add fields and tables in Proto.

Tables
53
Features
6, plus shared settings
Change it
Add fields and tables in Proto

How the model is organised

Service and people context

Services and People anchor ownership and operational work.

Release delivery

Changes, CAB reviews, pipeline runs, Deployments and rollback checks describe planned work and observed outcomes.

Response and fulfillment

Incidents, incident updates, response events, service requests and Problems hold operational action.

Asset and platform evidence

Assets, asset service links, integration receipts and related platform records provide equipment and event context.

Every table, by feature

Incident response

7 tablesAbout this feature
  • Incidents

    Incidents records for IT service and asset operations.

    Linked to Services, Assets, People
  • Incident updates

    Incident Updates records for IT service and asset operations.

    Linked to Incidents, People
  • Response events

    Response Events records for IT service and asset operations.

    Linked to Incidents, People
  • Service impact assessments

    Impact assessment for an incident with mitigations and an accountable owner.

    Linked to Incidents, People
  • Service outages

    Recorded service outages with start, restoration and impact estimate.

    Linked to Incidents
  • Services

    Services records for IT service and asset operations.

    Linked to People
  • Assets

    Assets records for IT service and asset operations.

    Linked to Services

Change review

5 tablesAbout this feature
  • Changes

    Changes records for IT service and asset operations.

    Linked to Services
  • CAB reviews

    CAB Reviews records for IT service and asset operations.

    Linked to Changes, People
  • Services

    Services records for IT service and asset operations.

    Linked to People
  • Deployments

    Deployments records for IT service and asset operations.

    Linked to Services
  • Rollback checks

    Rollback Checks records for IT service and asset operations.

    Linked to Changes

Delivery tracking

5 tablesAbout this feature
  • Pipeline runs

    Pipeline Runs records for IT service and asset operations.

    Linked to Services
  • Deployments

    Deployments records for IT service and asset operations.

    Linked to Services
  • Changes

    Changes records for IT service and asset operations.

    Linked to Services
  • Services

    Services records for IT service and asset operations.

    Linked to People
  • Rollback checks

    Rollback Checks records for IT service and asset operations.

    Linked to Changes

Service requests

3 tablesAbout this feature
  • Service requests

    Service Requests records for IT service and asset operations.

    Linked to People, Services
  • Services

    Services records for IT service and asset operations.

    Linked to People
  • People

    People records for IT service and asset operations.

    Linked to Users

Asset context

5 tablesAbout this feature
  • Assets

    Assets records for IT service and asset operations.

    Linked to Services
  • Asset assignments

    Asset Assignments records for IT service and asset operations.

    Linked to Assets, People
  • Incidents

    Incidents records for IT service and asset operations.

    Linked to Services, Assets, People
  • Services

    Services records for IT service and asset operations.

    Linked to People

Operational knowledge

4 tablesAbout this feature
  • Knowledge articles

    Knowledge Articles records for IT service and asset operations.

    Linked to People, Services
  • Article feedback

    Article Feedback records for IT service and asset operations.

    Linked to Knowledge articles
  • Services

    Services records for IT service and asset operations.

    Linked to People
  • Incidents

    Incidents records for IT service and asset operations.

    Linked to Services, Assets, People

Shared and settings

35 tables
  • API endpoints

    API Endpoints records for IT service and asset operations.

    Linked to Services, People
  • API usage windows

    API Usage Windows records for IT service and asset operations.

    Linked to API endpoints
  • Asset disposals

    Asset Disposals records for IT service and asset operations.

    Linked to Assets, People
  • Availability checks

    Availability Checks records for IT service and asset operations.

    Linked to Services
  • Backup runs

    Backup Runs records for IT service and asset operations.

    Linked to Database instances
  • Cable connections

    Cable Connections records for IT service and asset operations.

    Linked to Incidents
  • Cloud cost lines

    Cloud Cost Lines records for IT service and asset operations.

    Linked to Incidents
  • Clusters

    Clusters records for IT service and asset operations.

    Linked to People
  • DNS records

    DNS Records records for IT service and asset operations.

    Linked to Domains
  • Database instances

    Database Instances records for IT service and asset operations.

    Linked to Assets, People
  • Deployment observations

    Deployment Observations records for IT service and asset operations.

    Linked to Clusters
  • Domains

    Domains records for IT service and asset operations.

    Linked to People
  • Feature flags

    Feature Flags records for IT service and asset operations.

    Linked to Services, People
  • Flag rollouts

    Flag Rollouts records for IT service and asset operations.

    Linked to Feature flags, People
  • Integration receipts

    Integration Receipts records for IT service and asset operations.

  • License assignments

    License Assignments records for IT service and asset operations.

    Linked to License entitlements, People, Assets
  • License entitlements

    License Entitlements records for IT service and asset operations.

    Linked to Incidents
  • Log alerts

    Log Alerts records for IT service and asset operations.

    Linked to Log streams
  • Log streams

    Log Streams records for IT service and asset operations.

    Linked to Services
  • Maintenance windows

    Approved maintenance windows per site with open and close times.

    Linked to Incidents
  • Managed devices

    Managed devices under an asset with criticality and maintenance due date.

    Linked to Assets
  • On call shifts

    On Call Shifts records for IT service and asset operations.

    Linked to Services, People
  • Optimization recommendations

    Optimization Recommendations records for IT service and asset operations.

    Linked to Incidents
  • Patch attempts

    Patch Attempts records for IT service and asset operations.

    Linked to Patch catalog, Assets
  • Patch catalog

    Patch Catalog records for IT service and asset operations.

  • Problems

    Problems records for IT service and asset operations.

    Linked to Services, People
  • Provisioning requests

    Provisioning Requests records for IT service and asset operations.

    Linked to Service templates, People
  • Public components

    Public Components records for IT service and asset operations.

    Linked to Services
  • Public updates

    Public Updates records for IT service and asset operations.

    Linked to Incidents, People
  • Rack positions

    Rack Positions records for IT service and asset operations.

    Linked to Assets
  • Saa s subscriptions

    SaaS application subscriptions with seat counts, renewal and monthly cost.

    Linked to People
  • Saa s usage

    Per-user SaaS subscription usage with assignment and revocation dates.

    Linked to Saa s subscriptions, People
  • Server samples

    Server Samples records for IT service and asset operations.

    Linked to Assets
  • Service templates

    Service Templates records for IT service and asset operations.

    Linked to People
  • Users

    Users

    Linked to Users

Keys and references

Service references connect changes, pipeline runs, deployments, incidents and requests to the same service. A CAB review points to its change and reviewer. An incident update points to its incident and author. Asset service links point to both asset and service. These references let a manager read a timeline without merging unlike statuses into one record.

Migration order

  1. Set up identities. Import Users and People with the correct owners.
  2. Establish services. Import Services, then Assets and their service links.
  3. Bring in operating records. Import Changes, pipeline runs, Deployments, Incidents and service requests with valid references.
  4. Add evidence. Import CAB reviews, incident updates, response events, rollback checks and integration receipts against their source records.
  5. Review outcomes. Check status values, dates and ownership in the working views before using historical reports.

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