Release Manager
Owns release change preparation, scheduling and the deployment handoff.
Can
- Manage Changes, Deployments
- View pipeline runs, Services, CAB reviews
Starts on: Change Schedule
- DevOps Dashboard
- Roles and access
Who can do what in DevOps Dashboard
Give each operational decision a clear owner.
How permissions work
Release work
Release Manager prepares changes; CAB Reviewer owns the recorded change decision; DevOps Engineer records pipeline and deployment results.
Response work
Incident Responder owns incident acknowledgement and investigation updates. Service Desk Manager follows requests and operational queues.
Setup
Admin maintains the people, services, assets and access needed for the team to work from consistent records.
Who can do what
| Role | Incident response | Change review | Delivery tracking | Service requests | Asset context | Operational knowledge |
|---|---|---|---|---|---|---|
| Release Manager | View | Edit | Edit | View | View | View |
| CAB Reviewer | View | Approve | View | View | View | View |
| DevOps Engineer | View | Edit | Edit | View | View | View |
| Incident Responder | Edit | View | View | View | View | View |
| Service Desk Manager | View | View | View | Edit | View | View |
| Admin | Edit | Edit | Edit | Edit | Edit | Edit |
Each role in detail
CAB Reviewer
Decides change reviews and records the advisory decision.
Can
- Manage CAB reviews
- View Changes, Services, Deployments
Reviews and approves
- Approve Changes
Starts on: Change Schedule
DevOps Engineer
Records pipeline and deployment work for the affected service.
Can
- Manage pipeline runs, Deployments
- View Changes, Services, rollback checks
Starts on: Change Schedule
Incident Responder
Acknowledges, investigates and updates assigned incidents.
Can
- Manage Incidents, incident updates, response events
- View Services, Assets, service impact assessments
Starts on: Open Incidents
Service Desk Manager
Coordinates request completion and reviews operational queues.
Can
- Manage service requests, Problems
- View Incidents, Services, integration receipts
Starts on: Open Incidents
Admin
Sets up core records and manages access.
Can
- Manage Users, People, Services, Assets, knowledge articles
- View Changes, CAB reviews, Deployments
Set up DevOps Dashboard your way.
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