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  1. Digital Wallet Platform
  2. Who it's for
  3. Payment service finance teams
Who it's for

Payment service finance teams

A payment service finance team needs to distinguish an approved request, a provider submission and a verified outcome. Instruction, decision, operation receipt and execution evidence records provide that trail. Provider-held account snapshots and source-identified movements give the team a dated basis for checking its external account activity.

How Digital Wallet Platform is set up for you

Review separation

Analysts prepare; finance reviewers decide on a frozen revision.

External references

Provider instruction and event identifiers stay attached to the operating record.

Open work

Pending submissions and unmatched movements remain in their own queues.

Correction trail

A later provider correction preserves earlier evidence and decisions.

A payment service finance team needs to distinguish an approved request, a provider submission and a verified outcome. Instruction, decision, operation receipt and execution evidence records provide that trail. Provider-held account snapshots and source-identified movements give the team a dated basis for checking its external account activity.

Select one provider account and one daily operating period. Import the opening provider snapshot and a small set of source-identified movements. Prepare an instruction for a movement that the provider later confirms. Match only when account, amount and confirmed occurrence date agree. Investigate a second movement whose amount differs and retain its exception state until the source is explained.

Choose the person responsible for provider connectivity and the finance owner for account reconciliation. Agree whether source event dates use the provider's time zone and which account codes are authoritative. A repeat event ID should be recognized during import. A repeat operation key should lead to the existing receipt, so verification does not create another provider effect.

Make the pilot include an unsuccessful decision and a delayed provider response. That lets the team see whether the review queue, submitted work and reconciliation exceptions keep their distinct meanings. The auditor should be able to reconstruct the path without editing any part of it.

Features to start with

Roles on the team

Operations Analyst
Prepare assigned operational records and execute eligible reviewed actions. Own organization and draft scope only; accepted, posted and provider evidence is read-only; guarded workflows authorize every transition.
Independent Finance Reviewer
Review eligible instruction revisions independently and reconcile operational evidence. Approve or reject through guarded actions only; no unrestricted editing of protected or executed records; a reviewer cannot approve their own submission.

Set up Digital Wallet Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started