Domain Owner
Owns registration context and renewal review for assigned domains.
Can
- Manage Domains
- View DNS records, Changes, Incidents
Starts on: Published DNS entries
- DNS & Domain Management
- Roles and permissions
Who can do what in DNS & Domain Management
Decision rights for domain ownership, DNS review and service operations.
Who can do what
| Role | Domains | DNS Records | Changes | Incidents | Service Requests | Services and Assets | Integration Receipts |
|---|---|---|---|---|---|---|---|
| Domain Owner | Edit | — | View | View | — | — | — |
| Portfolio Reviewer | Edit | — | — | — | View | — | — |
| DNS Reviewer | View | — | View | — | — | — | — |
| Service Operator | — | — | Edit | Edit | Edit | View | — |
| Integration Operator | View | — | View | — | — | — | Edit |
| Admin | View | — | View | Edit | Edit | Edit | View |
Each role in detail
Portfolio Reviewer
Reviews domain identity, registrar, expiration, owner and renewal choice.
Can
- Manage Domains
- View DNS records, People
Starts on: Domain portfolio
DNS Reviewer
Decides whether a proposed DNS entry is ready for publication.
Can
- Manage DNS records
- View Domains, Changes
Reviews and approves
- Approve DNS records
Starts on: DNS publication board
Service Operator
Plans changes and responds to incidents affecting linked services.
Can
- Manage Changes, Incidents, incident updates, service requests
- View Services, Assets, Problems
Starts on: Change window schedule
Integration Operator
Reconciles inbound provider messages with the associated work.
Can
- Manage integration receipts
- View DNS records, Changes, Domains
Starts on: Recent provider receipts
Admin
Maintains people, user access and the service inventory.
Can
- Manage Users, People, Services, Assets, Problems
- View Domains, DNS records, Changes, Incidents, service requests, integration receipts
Set up DNS & Domain Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.