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  1. E-commerce + CRM + Analytics + Support
  2. Reports and analytics
Reference

Reports for the questions your team asks

Answer pipeline, activity, outcome and retention questions from related records.

Overview
E-commerce + CRM + Analytics + Support · Overview

E-commerce + CRM + Analytics + Support dashboard

This quarter

Retention follow ups in view
6
Submitted
6
Follow up at in 14 days
2

Opportunities by status

How far records got this quarter

StageReachedStep
New30
Qualified2170%
Proposal1676%
Negotiation850%

Expected value USD by status

Sample totals per stage

8.0k0
2.0kNew
2.0kQualified
6.0kProposal
8.0kNegotiation
5.0kWon
Example screen with sample data

Questions to answer

Pipeline by status List

Which owners hold open expected value, and at what stage?

Activity completion List

Is due customer work being closed with a recorded outcome?

Retention review outcomes List

Which submitted cases received a decision, and when?

Operation receipt exceptions List

Which sales or retention actions need investigation?

More reports

Item interest by category Grouped

Group opportunity lines by linked product category and opportunity.

Follow-up timing List

List follow-up dates, decision dates and owners for retention records.

Set up E-commerce + CRM + Analytics + Support your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started