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Your order operations assistant
Proto assistance for order exceptions, stock investigation and controlled configuration.
# Example work after configuration
curl -fsSL https://www.erp.ai/skill.md
# Paste the output into your agent
Show my held orders and the evidence needed to release each one.
Prepare a backorder follow-up without changing the customer promise.
Explain which quantities remain open after this order's split shipments.
Draft a return request for these shipped lines; do not approve it.
Reconcile this unknown refund against its existing provider reference.
What it cannot do alone
The assistant cannot approve its requester's own commercial exception or refund, invent stock or provider evidence, assume customer consent, or treat a timeout as a failed payment. It cannot expand its permissions or treat a credit export as a confirmed accounting posting. Product substitutions, commercial exceptions and refunds retain their specified human decisions.
Metering
Ordinary manual work in ERP.AI’s official interface is free under the platform pricing contract. Managed agent execution, API work and model usage can be metered even when initiated from the interface. Review the proposed scope and applicable usage receipts. The pricing page links the current rate card and distinguishes platform usage from implementation work.
Connect Proto
Start with ERP.AI and use Proto to configure E-commerce Order Management around your channels, warehouse responsibilities and decision policies. The assistant works through the same scoped permissions and recorded actions as the team. A request in chat cannot grant approval authority or bypass an unresolved external effect.
curl -fsSL https://www.erp.ai/skill.md
What it helps with
- Order Desk’s assistant. Explain held orders, prepare a customer follow-up and draft a bounded change or return request with its source evidence.
- Inventory Planner’s assistant. Identify uncovered demand, stale snapshots and possible location alternatives without treating unconfirmed stock as available.
- Fulfilment Operator’s assistant. Summarise assigned work and shipment exceptions, preserving the exact packed and shipped quantities.
- Returns Inspector’s assistant. Prepare inspection records from supplied evidence and highlight missing condition or disposition information.
- Finance Reviewer’s assistant. Assemble refund evidence and reconcile provider references while leaving the independent financial decision with the authorised person.
- Integration Operator’s assistant. Investigate conflicting events, compare source cursors and prepare safe retries under their original command identities.