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- EdTech Content Platform
- Process
- Correction and delivery
Correction and delivery
Resolve a returned item or delivery exception while preserving earlier evidence.
Step by step
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Identify the exception EdTech Content Platform Operator
The operator locates the returned decision or failed delivery attempt.
- The reason or failure is located.
- Updates Review decisions, Execution attempts
-
Assign a correction EdTech Content Platform Operator
The operator creates a follow-up action linked to the content item, with an assignee and due date.
- The issue has an owner and due date.
- Updates Follow up actions, Learning content
-
Prepare a successor EdTech Content Platform Operator
The operator corrects the item and retains the earlier revision and decision history.
- The revised item retains its earlier trail.
- Updates Learning content, State history
-
Review revision EdTech Content Platform Reviewer
A separate reviewer approves the successor revision.
- The new source revision receives its own decision.
- Updates Review decisions, Learning content
ApprovalA person approves before the work moves on. -
Record delivery EdTech Content Platform Operator
The operator checks the delivery reference, attempt result, run and step receipt.
- The publication result can be traced.
- Updates Operation runs, Operation steps, Execution attempts
-
Close the action EdTech Content Platform Operator
The assignee records a resolution when the correction and any external work are complete.
- The resolution is recorded.
- Updates Follow up actions
Who does what
Roles and permissions- Ed tech Content Platform Operator
- Assigns corrections and checks delivery; ed tech Content Platform Reviewer approves the successor revision; ed tech Content Platform Administrator handles connection settings.
Set up EdTech Content Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.