1. EdTech Content Platform
  2. Process
  3. Correction and delivery
Process · Correction and delivery

Correction and delivery

Resolve a returned item or delivery exception while preserving earlier evidence.

Step by step

  1. Identify the exception EdTech Content Platform Operator

    The operator locates the returned decision or failed delivery attempt.

    • The reason or failure is located.
    • Updates Review decisions, Execution attempts
  2. Assign a correction EdTech Content Platform Operator

    The operator creates a follow-up action linked to the content item, with an assignee and due date.

    • The issue has an owner and due date.
    • Updates Follow up actions, Learning content
  3. Prepare a successor EdTech Content Platform Operator

    The operator corrects the item and retains the earlier revision and decision history.

    • The revised item retains its earlier trail.
    • Updates Learning content, State history
  4. Review revision EdTech Content Platform Reviewer

    A separate reviewer approves the successor revision.

    • The new source revision receives its own decision.
    • Updates Review decisions, Learning content
    ApprovalA person approves before the work moves on.
  5. Record delivery EdTech Content Platform Operator

    The operator checks the delivery reference, attempt result, run and step receipt.

    • The publication result can be traced.
    • Updates Operation runs, Operation steps, Execution attempts
  6. Close the action EdTech Content Platform Operator

    The assignee records a resolution when the correction and any external work are complete.

    • The resolution is recorded.
    • Updates Follow up actions
Ed tech Content Platform Operator
Assigns corrections and checks delivery; ed tech Content Platform Reviewer approves the successor revision; ed tech Content Platform Administrator handles connection settings.

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