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  1. Aerospace ERP
  2. Process
  3. Customer orders
Process · Customer orders

Customer orders

Move a priced offer through independent acceptance and a bounded stock claim.

Step by step

  1. Prepare offer Sales Representative

    Sales Representative checks the customer, price list, product units, tax and quote validity before submitting the offer. A later price change must not rewrite the sent revision.

    • Save the priced offer and its source revision
    • Updates Quotes, Quote lines
  2. Review credit Finance Manager

    Finance Manager checks exposure and decides any bounded credit exception for the customer and entity. The decision must cover the current order scope.

    • Record current credit scope and exception decision
    • Updates Credit reviews, Approval decisions
    ApprovalA person approves before the work moves on.
  3. Accept order Sales Manager

    Sales Manager checks the accepted order revision, customer terms and credit result. An independent approval moves the order from Submitted to Approved.

    • Approve the current commitment and preserve its original promise
    • Updates Sales orders, Sales order lines, Approval decisions
    ApprovalA person approves before the work moves on.
  4. Reserve stock Warehouse Manager

    Warehouse Manager checks available owned stock before a soft reservation becomes a hard claim. Unavailable quantity stays visible for purchasing or later fulfillment.

    • Claim eligible quantity without double allocation
    • Updates Inventory, Reservations

Where it usually breaks

And how to keep it from happening.

  • A changed price list must not reprice an approved order.
  • Two orders cannot consume the same credit headroom or stock.
  • A partial shipment must leave the original order promise visible.
Sales Representative
, Finance Manager, Sales Manager, Warehouse Manager.

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