Dispatch and return

Step by step

1. Pick accepted scope Warehouse Operator

   Warehouse Operator picks only against approved order lines and hard reservations. A short pick leaves the rest available for another attempt.

   • Record actual picked quantity
   • Updates Pick tasks, Reservations

2. Approve route Warehouse Manager

   Warehouse Manager checks the assigned operator, coordinator, source warehouse, transport evidence and stop sequence before approving release.

   • Release the reviewed manual route
   • Updates Delivery routes, Route stops, Approval decisions
   ApprovalA person approves before the work moves on.

3. Dispatch actual quantity Warehouse Operator

   Warehouse Operator records positive ready quantity bounded by the order and reservation. Dispatch is a physical event, separate from later delivery results.

   • Record actual shipped quantity and title rule
   • Updates Deliveries, Delivery lines

4. Record delivery outcome Warehouse Operator

   Warehouse Operator records the visit and allocates accepted, refused, failed or damaged quantities to its delivery lines. A later visit keeps the earlier attempt intact.

   • Preserve each handoff and line outcome
   • Updates Delivery attempts, Delivery results

5. Authorize return Warehouse Manager

   Warehouse Manager reviews the original net unreturned scope and reason before authorizing a customer return. Physical disposition and credit remain separate decisions.

   • Authorize bounded return quantity
   • Updates Returns, Return lines, Approval decisions
   ApprovalA person approves before the work moves on.

Warehouse Operator

, Warehouse Manager.