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  1. Ceramics ERP
  2. Process
  3. Deliver and return
Process · Deliver and return

Deliver and return

Keep dispatch, visit outcomes and physical returns tied to original scope.

Step by step

  1. Pick Warehouse Operator

    Record assigned actual quantities. Warehouse Operator owns this stage.

    • Record assigned actual quantities.
    • Updates Pick tasks, Reservations
  2. Release route Warehouse Manager

    Approve assigned operator, stop sequence and transport evidence. Warehouse Manager owns this stage.

    • Approve assigned operator, stop sequence and transport evidence.
    • Updates Delivery routes, Route stops, Approval decisions
    ApprovalA person approves before the work moves on.
  3. Visit Warehouse Operator

    Split accepted, refused, failed and damaged outcomes. Warehouse Operator owns this stage.

    • Split accepted, refused, failed and damaged outcomes.
    • Updates Delivery attempts, Delivery results
  4. Authorize return Sales Manager

    Bound the request by original remaining scope. Sales Manager handles customer returns; Purchasing Manager handles supplier returns.

    • Bound the request by original remaining scope.
    • Updates Returns, Return lines, Approval decisions
    ApprovalA person approves before the work moves on.
  5. Disposition Warehouse Manager

    Record actual goods outcome separately. Warehouse Manager owns this stage.

    • Record actual goods outcome separately.
    • Updates Return dispositions, Stock events
Warehouse Manager
, Warehouse Operator, Sales Manager, Purchasing Manager.
Warehouse Manager
Coordinates the handoff and keeps the operating case ready for review.

Set up Ceramics ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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