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  1. Ceramics ERP
  2. Process
  3. Order to dispatch
Process · Order to dispatch

Order to dispatch

Move accepted customer demand through review, allocation and shipment.

Step by step

  1. Offer Sales Representative

    Prepare priced customer scope. Sales Representative owns this stage.

    • Prepare priced customer scope.
    • Updates Quotes, Quote lines
  2. Order review Sales Manager

    Approve the accepted revision and any credit exception. Sales Manager decides order acceptance; Finance Manager decides credit exceptions.

    • Approve accepted revision and any credit exception.
    • Updates Sales orders, Credit reviews, Approval decisions
    ApprovalA person approves before the work moves on.
  3. Reserve Warehouse Manager

    Claim eligible stock within accepted quantity. Warehouse Manager owns this stage.

    • Claim eligible stock within accepted quantity.
    • Updates Sales order lines, Reservations, Inventory
  4. Dispatch Warehouse Operator

    Record actual picked and dispatched units. Warehouse Operator owns this stage.

    • Record actual picked and dispatched units.
    • Updates Pick tasks, Deliveries, Delivery lines
Sales Manager
, Finance Manager, Warehouse Manager, Warehouse Operator.
Sales Representative
Coordinates the handoff and keeps the operating case ready for review.

Set up Ceramics ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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