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  1. Chemicals ERP
  2. Frequently asked questions
FAQ

Questions, answered

Practical answers about setup, trading records, stock and finance work.

Chemicals ERP

10 questions

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How do I get started?

Click Get started, then use Proto to configure ERP for Chemicals for your business. Pilot one entity, one dealer order and a matching supplier receipt before expanding.

Can we track lots?

Products can be lot controlled, and receipt lines, inventory positions and return lines can retain a lot number. Agree the lot convention before loading opening stock.

How are dealer orders approved?

Sales Representative prepares the order; Sales Manager approves the submitted revision independently. Finance Manager reviews a required credit exception.

Can a supplier delivery be partly accepted?

Yes. Arrival, accepted, rejected and pending quantities remain separate on the receipt lines, so only accepted stock enters the usable position.

How do transfers affect stock?

A same-entity transfer records source dispatch and actual destination receipt. The unreceived remainder stays in owned transit.

Can we assemble kits?

Work orders use a bill of materials, routing, output product and standard cost. Operators record actual component work and completed output.

How are routes managed?

Warehouse Manager reviews a route with its operator, source warehouse, transport reference and ordered stops before release. Attempts then record actual visits and results.

What happens when a customer returns goods?

The return is authorized against original eligible quantity. Physical receipt and disposition remain separate from the linked credit or refund decision.

How does invoicing follow delivery?

The invoice uses eligible title-transferred quantity and the accepted price allocation. Finance Manager approves the prepared document before posting.

What shows the finance position?

Posted invoices, cash applications, payments, bank statement lines and close tasks support reconciliation by entity and period.

Set up Chemicals ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started