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  1. Cosmetics ERP
  2. Frequently asked questions
FAQ

Questions, answered

Practical answers for teams preparing a cosmetics distribution cycle.

Cosmetics ERP

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure ERP for Cosmetics for your business. Start with one entity, one warehouse, a dealer, a supplier and a small active product range. Rehearse an order through delivery, invoicing and cash application before adding more teams.

Can we sell in cartons and hold stock in base units?

Yes. Product-specific units define the conversion used by quotes, orders and purchases. Confirm those conversions before accepting the first transaction.

How is a dealer order approved?

Sales Representative prepares the current order revision. Sales Manager makes the independent commercial decision. Finance Manager decides a required credit exception separately.

When does a supplier arrival become available stock?

Warehouse Operator records the arrival first. A bounded receipt acceptance confirms eligible quantity before stock posting.

Can we track lots across warehouses?

Inventory positions retain product, entity, warehouse, location, lot and custody state. Transfers preserve the in-transit remainder until receipt.

How are kits recorded?

A released work order uses an effective bill of materials, routing and cost standard. Component issues, operation logs and accepted output remain linked to the job.

Does a planned delivery count as fulfilled?

No. Picks, dispatch, title transfer and customer delivery are distinct facts. Delivery results capture accepted, refused, failed and damaged quantities.

What happens when a dealer returns goods?

A return authorization bounds the original eligible quantity. The warehouse records actual goods and disposition; any credit or refund has a separate financial decision.

How is a partial payment handled?

Accountant records the actual receipt and applies only available unapplied cash to an eligible open invoice. The remaining balance stays visible.

What closes the financial period?

Accountant reconciles current sources and prepares close tasks. Finance Manager reviews revaluation and authorizes the period decision.

Set up Cosmetics ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started