Questions, answered

Click Get started, then use Proto to configure ERP for E-commerce for your business. Pilot one channel, one warehouse and a small mapped product set, then rehearse an order, shipment, return and settlement.

Channel products links each external SKU and Channel to a canonical Product. Review channel order lines that need mapping before accepting their order.

Channel orders carries the Channel, external order key and local sales order link. Use those references to follow the same purchase from source through fulfillment.

The Channel Manager reviews mapping and channel acceptance. The Sales Manager checks the customer, entity, quantities and available stock before approving the sales order.

Record the pick task as Short, check the reservation and stock position, and ship only the quantity actually packed. Keep the remaining order quantity visible.

Record received and accepted quantities on goods receipt lines. Compare them with purchase order lines to see what remains due.

The Warehouse Manager reviews the request, authorizes it, records receipt and inspection, and chooses a disposition on each return line. Finance follows any refund transaction.

Invoices carries due date and outstanding amount. Finance Manager can work the overdue receivables view and check the related Account and order.

Match payment transactions to processor settlement lines, review fees and variance amounts, then reconcile the processor settlement period after exceptions are resolved.