1. E-commerce ERP
  2. Connected systems
Reference

Connected systems

Plan channel order, listing and processor data exchange.

  • E-commerce ERP
  • Storefronts and marketplaces
  • Payment processors
  • Carrier updates
  • Supplier messages

Systems to connect

  • Storefronts and marketplaces. Agree how listings, external SK us, order keys and revisions reach the channel records. Match each feed to its Store and Channel.
  • Payment processors. Map the processor account, captured charge, refund, fee and settlement period to payment accounts, payment transactions and processor settlements.
  • Carrier updates. Agree how the carrier and tracking number are recorded on Fulfillments and how delivery confirmation is checked.
  • Supplier messages. Keep purchase order and packing slip identifiers alongside received quantities when supply data arrives from a supplier.

How connections are governed

Choose a source owner, update cadence and error queue for each connection. Preserve original external keys, compare revisions before applying an update and investigate an unknown product rather than choosing one from a similar title. Reconcile payment amounts, fees and chargebacks at the settlement line. A message acknowledgment can confirm receipt of data; the team still checks the physical shipment and financial result in their own records.

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