Admin
Maintains entities, stores, channels, users and reference settings.
Can
- Manage Entities, Stores, Channels, Users, Currencies, units of measure
- View channel orders, sales orders, Invoices
- E-commerce ERP
- Roles and decisions
Who can do what in E-commerce ERP
Assign channel, sales, warehouse and finance decisions to the right people.
How permissions work
Admin
maintains entity, store, channel and user settings.
Channel Manager
reviews external SKU mappings and imported orders.
Sales Manager
approves accepted local demand and owns customer accounts.
Purchasing Manager
controls supplier commitments and receipt exceptions.
Warehouse Manager
confirms stock, pick, fulfillment and return outcomes.
Finance Manager
follows invoices and processor settlement variances.
Who can do what
| Role | Channels and product mapping | Customer orders | Purchasing and receiving | Inventory and transfers | Fulfillment and delivery | Returns and inspection | Receivables and payments |
|---|---|---|---|---|---|---|---|
| Admin | Edit | View | — | Edit | View | — | View |
| Channel Manager | Approve | Approve | — | View | View | — | — |
| Sales Manager | View | Edit | — | View | Approve | — | View |
| Purchasing Manager | — | — | Approve | View | — | — | — |
| Warehouse Manager | — | — | Edit | Edit | Edit | Approve | — |
| Finance Manager | — | View | — | — | View | Edit | Approve |
Each role in detail
Channel Manager
Owns channel listings, product mappings and imported order review.
Can
- Manage channel listings, channel products, channel orders, channel order lines
- View Products, sales orders
Reviews and approves
- Approve channel orders
Starts on: Channel order board
Sales Manager
Owns local order acceptance and customer account decisions.
Can
- Manage Accounts, contact persons, sales orders, sales order lines
- View channel orders, inventory positions, Invoices
Reviews and approves
- Approve sales orders
Starts on: Sales approval inbox
Purchasing Manager
Owns supplier commitments and receipt exceptions.
Can
- Manage Suppliers, purchase orders, purchase order lines, goods receipts, goods receipt lines
- View inventory positions
Reviews and approves
- Approve purchase orders
Starts on: Open purchase orders
Warehouse Manager
Directs stock custody, picking, fulfillment and returned goods inspection.
Can
- Manage Warehouses, Locations, inventory positions, inventory reservations, stock movements, pick tasks, Fulfillments, fulfillment lines, Returns, return lines
- View sales orders, goods receipts
Reviews and approves
- Approve Returns
Starts on: Receiving exceptions
Finance Manager
Owns receivables, processor transactions and settlement reconciliation.
Can
- Manage Invoices, invoice lines, payment accounts, payment transactions, processor settlements, processor settlement lines
- View sales orders, Returns, Accounts
Reviews and approves
- Approve processor settlements
Starts on: Settlement period schedule
Set up E-commerce ERP your way.
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