Trip execution and delivery

Capture stop actuals and delivery proof, then confirm the evidence before the linked trip completes.

Step by step

Record trip progress Transport Manager or Dispatcher

Transport Manager maintains the trip's operating state and actual timing through the agreed update path. Dispatcher records actual arrival and departure against the intended stops.
- Record actual operating timing
- Updates Trips, Trip stops
Prepare delivery evidence Dispatcher

Dispatcher captures the delivered date, recipient name and proof under the correct trip. Keep the evidence Pending while it awaits the review decision.
- Prepare Pending evidence
- Updates Delivery evidence, Trips
Inspect supporting paperwork Transport Reviewer

Transport Manager supplies the trip documents and verifier context. Transport Reviewer checks that the evidence and paperwork concern the same intended trip.
- Check trip and verifier context
- Updates Transport documents, People, Trips
Confirm the delivery Transport Reviewer

Transport Reviewer confirms eligible Pending evidence. The confirmation action completes the linked trip; inspect that result before accepting the handoff.
- Pending to Confirmed; complete linked trip
- Updates Delivery evidence, Trips
ApprovalA person approves before the work moves on.

And how to keep it from happening.

Planned times copied as actuals. Record what happened at the stop. Preserve the plan so the timing comparison remains meaningful.
Proof attached to the wrong trip. Check the trip association before confirmation, especially when the same customer has repeated movements.
Disputed evidence treated as settled. Resolve the issue through the agreed evidence process before seeking a confirmed outcome.

Start free, then use Proto to change fields, steps and approvals before your team goes live.