1. NGOs ERP
  2. Frequently asked questions
FAQ

Questions, answered

Practical answers about setup, funding review, project records and reconciliation.

NGOs ERP

10 questions

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How do I get started?

Click Get started, then use Proto to configure ERP for NG os for your business. Begin with one organization, program, project, donor and funding case, then rehearse the funding decision and reconciliation with the people who own them.

Who keeps the project plan current?

Program Lead owns programs and projects. Field Coordinator records activity progress and supported households under the correct project.

How is a funding request reviewed?

Funding Officer submits a case linked to a donor and project. Funding Reviewer decides it through Funding Case Review Decision, which records the decision, updates the case and writes an operation receipt.

Can I see the reason for a decision?

Review Decision History shows the decision outcome, date, reason and linked funding case.

What is the difference between a request and a receipt?

The case holds the amount requested. A fund event of type Receipt records a money movement against that case, with its own date, amount and reference.

How do I track supported households?

Field Coordinator links each beneficiary household to a project and records its location, size and vulnerability. Supported Households highlights medium and high vulnerability records.

How is activity reach recorded?

Each project activity has a beneficiaries reached value, date, summary and status. The activity record remains distinct from the supported household record.

What does project funding reconciliation check?

It reads one project, its funding cases, fund events and activities, totals pledged, received and disbursed amounts, flags variance and writes an operation receipt.

Where do I find processing exceptions?

Operations Needing Review shows receipts marked failed or needs review, with the linked case and occurrence date where recorded.

Can this connect to accounting or payment systems?

Plan those as connections during implementation. Agree which system owns the financial event and how its reference and outcome will be checked against fund events and operation receipts.

Set up NGOs ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started