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  1. Oil & Gas ERP
  2. Frequently asked questions
FAQ

Questions, answered

Answers for teams setting up dealer distribution, warehouse work and finance controls.

Oil & Gas ERP

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure ERP for Oil & Gas for your business. Pilot one entity, one warehouse, one dealer order and one supplier receipt before extending to other sites.

Who approves dealer orders?

Sales Manager reviews the current submitted order revision. Finance Manager decides a separate credit exception when the dealer exposure requires one.

Can an order ship in parts?

Yes. Order lines, allocations and shipment lines retain the accepted quantity, actual partial dispatches and remaining commitment.

What happens when supplier goods arrive with a problem?

The receipt separates arrived, accepted, rejected and pending quantities. Only confirmed accepted scope progresses into stock and bill matching.

How does the team see available stock?

Inventory positions distinguish quantity on hand from available quantity, with held, picked and transit custody states.

Can we move stock between sites?

Yes. Transfers retain approved scope, dispatched quantity, transit and the received remainder.

How are routes planned?

Warehouse Manager records a manual route and stop sequence with an assigned operator and planned windows. Actual attempts and line outcomes record what happened at each stop.

When can finance invoice a dealer?

Finance Manager reviews the invoice against eligible title-transferred scope, current rates, tax treatment and an open period before approval.

How is customer cash applied?

Accountant records the actual receipt and allocates no more than its available unapplied amount to eligible invoices.

What should we connect first?

Start with the bank statement source and any carrier or document delivery service used in the pilot. Agree who verifies uncertain responses before release.

Set up Oil & Gas ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started