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- Paper & Pulp ERP
- Frequently asked questions
Questions, answered
Answers about setup, orders, stock, delivery and finance work.
Paper & Pulp ERP
10 questions
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How do I get started?
Click Get started, then use Proto to configure ERP for Paper & Pulp for your business. Begin with one entity, one warehouse, active products and customers, then rehearse an order through delivery, invoice and cash application.
Can I handle repeat customer orders?
Yes. Keep the customer, contacts, terms and price list current, then prepare a new quote or order with its own accepted quantity and promise.
How are partial deliveries handled?
Shipment lines and delivery results retain the actual portion sent and accepted. The remaining order scope stays visible for later work.
Who approves a customer order?
Sales Manager reviews the accepted order revision and its credit result independently of the preparer.
Can purchasing follow a customer need?
A requisition line can reference a customer order line, and the resulting purchase retains its warehouse and required supply scope.
When does an arrival become available stock?
Warehouse Operator records the arrival; accepted quantity follows a separate receipt review before it becomes usable inventory.
Can stock move between warehouses?
Yes. A reviewed transfer records actual dispatch, partial receipt and any remaining quantity in transit.
How do we handle a failed delivery?
Record the actual attempt and outcome by shipment line. Warehouse Manager follows the exception and any later return or delivery work.
How do invoices and cash connect?
Invoices follow eligible order and delivery allocations. A cash receipt retains its unapplied balance until Accountant applies it to an open invoice.
What should finance check before closing a period?
Reconcile bank, receivables, payables, stock and other source balances for the entity at the chosen cutoff, then have Finance Manager review the close decision.
Set up Paper & Pulp ERP your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.