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  1. Paper & Pulp ERP
  2. Process
  3. Order to collection
Process · Order to collection

Order to collection

A customer commitment begins with a priced offer and ends when delivered quantities have been billed and actual money has been applied. Keep each revision, quantity and decision tied to its source. For a distributor shipping an order in parts, the first invoice should consume only its eligible portion.

Step by step

  1. Quote Sales Representative

    Sales Representative prepares the offer from customer terms, product units and the applicable price list. Record its validity and actual acceptance evidence.

    • Retains price, unit and accepted offer basis
    • Updates Quotes, Quote lines, Customers, Price lists
  2. Accept order Sales Manager

    Sales Manager reviews the accepted revision and credit result before approving the sales order.

    • Establishes approved demand and credit decision
    • Updates Sales orders, Sales order lines, Credit reviews, Approvals
    ApprovalA person approves before the work moves on.
  3. Reserve stock Warehouse Manager

    Warehouse Manager checks available quantity and commits only eligible order-line scope to a reservation.

    • Holds a bounded quantity for the order
    • Updates Inventory, Reservations
  4. Pick and deliver Warehouse Operator

    Warehouse Operator records actual picked and delivered quantities. A route plan remains distinct from a successful customer handoff.

    • Records actual physical and accepted scope
    • Updates Pick tasks, Deliveries, Delivery lines, Delivery results
  5. Invoice and collect Accountant

    Accountant prepares an invoice from eligible delivery scope. Finance Manager approves the invoice; Accountant records and applies actual customer cash.

    • Posts eligible billing and allocates confirmed money
    • Updates Customer invoices, Customer invoice lines, Cash receipts, Cash applications
    ApprovalA person approves before the work moves on.
Sales Representative
, Sales Manager, Warehouse Manager, Warehouse Operator, Accountant, Finance Manager.

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