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  1. Printing & Packaging ERP
  2. Frequently asked questions
FAQ

Questions, answered

Practical answers about setup, approvals, stock and financial handoffs.

Printing & Packaging ERP

10 questions

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How do I get started?

Click Get started, then use Proto to configure ERP for Printing & Packaging for your business. Pilot one entity, one warehouse, a small product range and an order that reaches invoice and cash application.

Can we keep separate legal entities?

Yes. Entity ownership applies to stock, trade documents and financial periods. Agree on shared master data and separate opening balances before import.

How are prices set?

Effective price lists and product units supply the dealer offer. The accepted order retains its reviewed commercial basis when a list later changes.

Who approves a customer order?

Sales Manager independently approves the submitted order. Finance Manager decides a required bounded credit exception.

What happens when a purchase arrives in part?

Record actual arrived, accepted, rejected and pending quantities separately. The remaining purchase commitment stays open.

Can stock move between warehouses?

A reviewed transfer records actual dispatch and receipt. An unreceived remainder remains owned in transit.

How does assembly work?

A released work order freezes its bill of materials, routing and output basis. Operators record actual component issues, operation quantities and accepted output.

How are partial deliveries billed?

The invoice uses eligible title-transferred quantities and accepted order value. Partial work leaves the unbilled remainder with its source line.

How is customer cash applied?

A recorded receipt retains unapplied cash until an allocation consumes available amount against an invoice. Both remaining balances stay visible.

What happens to returned goods?

A return is authorized against original scope, then actual goods receive a separate disposition. A credit or refund follows its own financial review.

Set up Printing & Packaging ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started