Fulfillment and delivery

An approved customer order and an exclusive stock reservation establish the quantity available for picking. Warehouse Operator receives an assigned pick task tied to the exact order line and inventory claim. Picking records actual quantity without booking a sale or removing title by itself. Warehouse Manager checks ready shipment scope before dispatch, including the order’s title rule and the relevant warehouse.

A shipment records actual dispatch and keeps title-transferred and delivered quantities separate on each line. With a dispatch title rule, handoff can transfer title. With a delivery title rule, owned stock remains in transit until an accepted delivered portion transfers title. The customer invoice uses the eligible title-transferred quantity, not a route’s planned quantity.

• Assigned picking. A task binds one operator to an order line, reservation, window and actual picked quantity.
• Dispatch evidence. Shipment lines retain dispatched, delivered, title-transferred and returned portions.
• Delivery visit. A route stop and attempt record the actual visit; result lines divide accepted, refused, failed and damaged quantities.

Agree who releases a route, who records an attempt, and what evidence proves handoff. A delivery route needs a coordinator, operator, source warehouse, transport reference and an ordered set of stops. A planned stop remains a plan until a real attempt occurs. External carrier references and bank or customer acknowledgments come from separately configured connections, not from a local plan.

Decide how to resolve a partial visit. One stop may involve several shipment lines, and one line may need another visit. Preserve the earlier attempt and create a successor stop where rescheduling is required. The same delivered quantity cannot be credited to both visits.

Pick a partial order of stocked parts from a warehouse. The operator confirms the picked quantity, and the shipment dispatches only that bounded ready scope. Warehouse Manager releases a route with a named operator and a stop for the receiving address. At the stop, the operator records a visit that accepts most units and refuses the rest. The accepted and refused parts remain separately attributable to the shipment line.

Review the legal title rule before invoicing. For delivery title, the refused portion stays outside billed scope. Record any return or disposition as its own decision; an unsuccessful visit cannot quietly turn into a stock return, customer credit or second shipment. Compare the original order promise with actual dispatch and accepted delivery dates.

• My pick tasks — Warehouse Operator sees assigned physical work and remaining task status.
• Delivery schedule — The team sees released routes and their planned windows.
• Delivery exception board — Warehouse Manager reviews failed, refused and rescheduled stops.

See order through settlement and returns and close.