1. ERP + Quality for Pharma
  2. Frequently asked questions
FAQ

Questions, answered

Answers about setup, testing, exceptions and release evidence.

ERP + Quality for Pharma

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure ERP + Quality for Pharma for your business. Begin with one product, its specification and a representative batch.

How is a batch linked to a product?

The batch has a Product reference and its own batch number, quantity, dates, line, site and lifecycle status.

Where do test requirements live?

Quality specifications holds the product, test parameter, acceptance criteria, limits, effective date and version label.

How are test outcomes recorded?

QC Analyst enters a test results record for the batch with the observed value or text, outcome and analyst note.

What happens when a test raises a concern?

QA Manager can open a deviation against the batch, record the investigation and link corrective action to it.

How does CAPA follow-up work?

The action record holds the plan, owner name, due date, completion date and effectiveness check result. QA Manager reviews its status during batch quality review.

Can the team review equipment calibration?

Equipment records show calibration status, last calibration date, next due date and qualification status. The Quality Exceptions & CAPA page also brings out-of-calibration equipment into view.

Where are supplier changes reviewed?

A change controls record can reference a supplier and carries the impact assessment, filing requirement and approval status.

Who decides whether a batch is released?

Qualified Person records the independent release decision with its review stage, decision, reviewer and rationale. QA Manager marks the reviewed batch Approved only after a Release decision; the workflow posts every Approved batch.

What does a release receipt show?

Operation receipts records the performed batch release operation, its date, outcome, detail and evidence link. Review it with the batch and human decision.

Set up ERP + Quality for Pharma your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started