Questions, answered

Click Get started, then use Proto to configure Esports Team Management for your business. Begin with one team, venue and fixture; rehearse entry review and admission before widening the program.

Fixture Coordinator sets the owner, host venue, start, end and capacity on a fixture. The fixture calendar shows approved and open events with their times.

Each participating team has its own team entry linked to the fixture. Review the entry and requested ticket quantity in the context of the event capacity.

Independent Reviewer records the decision against the submitted scope. Team Manager follows the entry through approval or rejection.

Admissions Operator records a reservation line against an open fixture and later records admission on that same line. The admission time distinguishes arrival from reservation.

Check the current fixture revision, the earlier review and any linked entries or admissions. Ask the reviewer to decide changed scope before continuing.

Use provider evidence with the relevant event type, provider reference and verified state. An authorization and a capture describe different effects.

Yes. The fixture owner initiates cancellation; an independent reviewer decides the compensating action for executed scope. Keep existing admission lines and confirm any refund with verified provider evidence.

Keep the operation receipt and its original key. Finance Reviewer compares linked local effects and the provider reference, then records the discrepancy or confirmed result.

Attachments carry internal or shared visibility. Agree access by role during setup and check it with a real fixture case.