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  1. Estimation & Quote Builder
  2. Who it's for
  3. Creative services
Who it's for

Creative services

A design or creative services team may deliver work in phases with a named owner and a clear acceptance point. The engagement holds the client, dates, agreed fee, and budget hours. Service lines show delivered effort; milestones show the deliverable that triggers billing. Files can be linked to the work so the reviewer has a shared reference when deciding whether a phase is ready.

How Estimation & Quote Builder is set up for you

Design phase

Engagement Manager sets a Milestone engagement and records a design deliverable with its owner, due date, and amount. Consultant logs service work against the same engagement.

Review point

Submission checks billable hours and engagement; Service Reviewer inspects the result. Milestone Approver checks the submitted deliverable before Billing Specialist invokes the invoice operation.

Collection follow-up

Billing Specialist records the invoice number and due date, then follows Overdue or Disputed payment status until collection is recorded.

A design or creative services team may deliver work in phases with a named owner and a clear acceptance point. The engagement holds the client, dates, agreed fee, and budget hours. Service lines show delivered effort; milestones show the deliverable that triggers billing. Files can be linked to the work so the reviewer has a shared reference when deciding whether a phase is ready.

Pilot one client project with a single deliverable phase and a small team. Agree who owns the client relationship, who accepts the deliverable, and who records payment after confirmation. Include one rejected service line and one failed milestone invoice guard in rehearsal so the team knows how to correct a case. Use Engagement Margin Desk to compare the delivered and billed position before changing scope or assigning extra work. Keep the deliverable summary and attachment linked to the same milestone so Billing Specialist can find the accepted work when reconciling the invoice number.

Features to start with

Roles on the team

Account Owner
Maintains client ownership and follows associated engagements.
Engagement Manager
Owns scope, delivery dates, and the engagement's working records.
Consultant
Records delivered work, time, expenses, and supporting files.
Service Reviewer
Checks approved and failed service submissions against the engagement.
Milestone Approver
Reviews submitted deliverables before billing.
Billing Specialist
Handles milestone invoices, payment records, and billing exceptions.

Set up Estimation & Quote Builder your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started