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  1. EV Charging Network Mgmt
  2. Frequently asked questions
FAQ

Questions, answered

Questions about equipment supply, delivery and accounting.

EV Charging Network Mgmt

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure EV Charging Network Mgmt for your business. Pilot one organization, one depot and an operator equipment order through delivery and invoice review.

Who approves an operator order?

Sales Manager reviews the submitted order and credit exposure. The Sales Representative prepares the offer and order.

Can we see stock held in transit?

Yes. Custody states and transfer lines keep owned transit quantity separate from available stock at each depot.

How are partial deliveries handled?

Shipment lines and visit results retain dispatched, delivered, refused and failed quantities against the original order scope.

Can the team assemble charger kits?

Charger configurations, routings and work orders record component use, labor, output and variance for bounded assembly or repacking work.

How does supplier receipt affect inventory?

The warehouse records actual arrival, then independently confirms accepted quantity before stock is posted.

When can we invoice an order?

Invoice approval uses eligible title-transferred scope, the organization, an open period, currency and rate evidence.

How are returns resolved?

The return links to original goods and quantity. Physical disposition, customer credit and refund remain separate reviewed actions.

How do we reconcile payments?

Bank statement and integration events supply actual settlement evidence. Submitted instructions stay distinct from settled payments.

What is reviewed before period close?

The team reviews bank, receivables, payables, inventory, transit, work in progress and other close tasks at the entity cutoff.

Set up EV Charging Network Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started