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- Event + Ticketing + CRM + Analytics
- Frequently asked questions
Questions, answered
Answers for teams starting event and ticket admission operations.
Event + Ticketing + CRM + Analytics
9 questions
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How do I get started?
Click Get started, then use Proto to configure Event + Ticketing + CRM + Analytics for your business. Begin with one organization, one venue, one event and a representative admission and scan.
Who prepares an event?
The Event Owner enters its schedule, capacity, organization and venue, then submits the current revision for review.
Who decides whether an event can open?
An Independent Reviewer records a decision for the event’s source revision. The owner opens approved scope.
Can a scan be completed as soon as it is submitted?
The reviewer decides on the submitted revision. Completion follows capacity and verified provider payment checks.
How is reserved capacity different from admission?
An admission line can be reserved before the attendee enters. Its admitted time records the actual admission.
What happens when a scan action is interrupted?
Check the operation receipt and reconcile its linked effects before another action is attempted.
How are provider payments checked?
Payment evidence holds provider identity, type, amount and verification. Confirm the event with the authoritative provider source.
Can a cancelled event keep admission history?
Yes. The cancellation path preserves admitted history and routes executed corrections through review.
Which files can reviewers see?
Attachments carry Internal or Shared visibility. Configure access for the people who need to read each category.
Set up Event + Ticketing + CRM + Analytics your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.