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- Event + Ticketing + CRM + Analytics
- Process
- Event closure
Event closure
Compare admitted quantities and verified captures before closing an event.
Step by step
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Read current scope Event Owner
Event Owner checks the event revision and linked admission, scan and operation records.
- Establish actual attendance
- Updates Events, Admissions, Ticket scans
-
Compare outcomes Reconciliation Lead
Reconciliation Lead compares admitted quantity with verified provider captures and checks open receipts.
- Check captured value and quantities
- Updates Payment evidence, Operation receipts, Admissions
-
Resolve discrepancy Reconciliation Lead
Reconciliation Lead records a concrete reason where local effects and provider references differ.
- Retain review reason
- Updates Operation receipts, Payment evidence
-
Close event Event Owner
Event Owner marks actual completed scope Completed and retains its admission history.
- Record final event state
- Updates Events, Admissions
-
Handle cancellation Event Owner
Event Owner cancels unused scope while a reviewer decides any compensating action for executed scope.
- Review correction and preserve history
- Updates Events, Review decisions, Payment evidence
ApprovalA person approves before the work moves on.
Who does what
Roles and permissions- Event Owner
- Closes or initiates cancellation; Reconciliation Lead checks effects; Independent Reviewer decides compensating action; Admission Operator explains scan and admission records.
Set up Event + Ticketing + CRM + Analytics your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.