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- Event + Ticketing + CRM + Analytics
- Process
- Review and evidence
Review and evidence
Keep independent decisions tied to a source revision and its evidence.
Step by step
-
Collect context Event Owner
Event Owner or Admission Operator links the event, relevant attachment and provider evidence to the work under review.
- Gather linked evidence
- Updates Events, Ticket scans, Record attachments, Payment evidence
-
Submit revision Event Owner
The acting owner submits the event or scan state associated with the current revision.
- Identify work for decision
- Updates Events, Ticket scans
-
Decide Independent Reviewer
Independent Reviewer reads the source revision and records Approve, Reject or Return with a reason.
- Preserve decision, reviewer and reason
- Updates Review decisions, Team members
ApprovalA person approves before the work moves on. -
Apply outcome Event Owner
The acting owner continues only from an approved decision for that same revision.
- Continue approved scope
- Updates Events, Ticket scans, Operation receipts
-
Inspect exceptions Reconciliation Lead
Reconciliation Lead checks uncertain operation receipts and provider references before calling an action complete.
- Explain unmatched effects
- Updates Operation receipts, Payment evidence
Who does what
Roles and permissions- Independent Reviewer
- Decides; Event Owner and Admission Operator submit; Reconciliation Lead checks exceptions; Admin maintains reviewer membership.
Set up Event + Ticketing + CRM + Analytics your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.