1. Facility Maintenance Mgmt
  2. Frequently asked questions
FAQ

Questions, answered

Answers about setup, permits, preventive work and closeout.

Facility Maintenance Mgmt

9 questions

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How do I get started?

Click Get started, then use Proto to configure Facility Maintenance Mgmt for your business. Begin with a small group of assets, team members, one preventive plan and a representative work order. Rehearse the permit and closeout decisions before expanding.

What does a work order track?

It names the asset, work type, description, request date, assignee, due date and current state. The same order links the permit, performed work, used parts and completed service history.

How is work authorized?

Permit Issuer approves a permit for the order and a valid date interval. Maintenance Planner checks that approval before scheduling an assignee and due date.

Can we plan recurring service?

Yes. Preventive schedules record an asset, interval and next due date. A work order carries the assignment and execution for a particular visit.

What happens when a condition reading reaches its limit?

The reading is recorded against its asset and the asset is flagged for maintenance. Maintenance Manager can review the result and request the appropriate work.

How do technicians record what they did?

Work evidence links the technician, time interval and description of performed work to the work order. Maintenance Manager reads it during close review.

How are spare parts handled?

Part usage links a catalog part and quantity to the order. Posting reduces on-hand stock once and checks the reorder point.

What is saved when work closes?

An accepted closeout marks the order Closed, creates service history for the asset and returns an asset flagged for maintenance to service.

Can we connect a purchasing system?

Yes. Agree a handoff from the reorder review to your purchasing system during setup, with a named owner for stock decisions.

Set up Facility Maintenance Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started