Acknowledge a disruption, authorize assigned work and review the actual recovery.
Energy Manager records the site, event type and description, then moves the event from Open to Acknowledged. Preserve the actual operating start and end used for validation and the later recovery discussion.
Energy Manager authorizes the response after the acknowledged event and its actual interval have been validated. Resolve a rejected event's validation notes before treating it as a reliable basis for recovery review.
Maintenance Coordinator describes the required site task, assigns Technician and confirms the due date. Approval moves the task from Open to Approved and gives the assigned person a clear action to carry out.
Technician starts approved work, records it as in progress and supplies the actual completion date when finished. Maintenance Coordinator follows up if the due date arrives while the task remains unfinished.
Energy Manager approves the recovery decision after checking the operating evidence and moves the acknowledged event to Resolved. Completed maintenance informs that discussion; the event receives its own review.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.